If you need access to a Chromebook or if your Chromebook needs repair, please email helpdesk@schscougars.org or call (619) 660-3570. You can also go to the library at any time during the school day for help with your computer.
Free internet and cell service for homes can be found HERE. Public locations with free WiFi can be found HERE.
Student Tech FAQ
Chromebook and/or Google Issues: Contact HelpDesk@SCHSCougars.org
-
Can’t login to chromebook
-
Forgot your password
-
Chromebook problem.
-
New Google Accounts are: StudentID#@schscougars.org and password: welcome2020!
Student Web Store Issues: Contact finance@schscougars.org (Lauren Ritchey-Moyer)
Update Chromebook
-
Every month Google Chrome sends out updates to their browser. Please check your browser is up to date monthly or when it seems to have issues! Instructions are HERE.
-
Every student needs to authorize Google inside Canvas. Please watch this video: https://youtu.be/yYrkGsTFgHk
Canvas:
-
Web portal - https://schscougars.instructure.com Students login with their SCHS google account
-
Parent as an observer - Follow THESE instructions to pair your student with your parent canvas account.
-
Canvas Parent App (observer) - https://player.vimeo.com/video/76630481
-
Missing courses/no courses - Aeries syncs with Canvas at night. Class Changes made today won’t change in Canvas until the next day. If it’s still missing the next day, Students need to contact their grade level counselor. If there were no class changes, contact the teacher on how to view their class.
-
Canvas App - Search for the school name: Steele Canyon High School
Aeries
-
Web portal - https://steelecanyon.aeries.net/student/LoginParent.aspx
-
Student login with their SCHS email and then click the "Sign in with Google" button